Lori Fisher is an experienced executive, manager, author, lecturer, presenter and mentor in the technical communication and user experience fields. She brings expertise in analyzing organizational behavior, building organizational capability and growing organizational credibility. Her areas of specialization are clear and effective communication, creating and delivering powerful business presentations, and aligning communication with business strategy. Her professional background includes 30 years in the software business as an executive at IBM, managing usability, design and technical communications. She also taught writing and business communications at UC Santa Cruz for over 20 years. She is also an MBB organizer.